State Farm® Insurance Agent Mark Murray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Costanza
September 25, 2024
5
out of
5
rating by Elizabeth Costanza
"Abbi is superb! She assisted me in a quick and timely fashion with a last-minute change to my policy. She went above and beyond in providing such great service. She went out of her way by communicating via text, phone & email. She’s kind and extremely professional. She’s eased all my worries within a few minutes."
We responded:
"Elizabeth, Thank you for your kind words and feedback regarding your experience with Abbi. We are thrilled to hear that she was able to assist you in a quick and timely manner with a last-minute change to your policy. Abbi's dedication to providing exceptional service is truly commendable, as she went above and beyond by utilizing multiple communication channels such as text, phone, and email to ensure your needs were met. We are delighted that Abbi's professionalism and kindness were evident throughout your interaction, and that she was able to alleviate any concerns or worries you had within a few minutes. It is our priority to provide top-notch service to our valued customers, and we are glad to hear that Abbi accomplished this. We will be sure to pass along your positive feedback to Abbi and recognize her for her outstanding performance. Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us. We are here to help. Thank you once again for taking the time to share your experience, and we appreciate your continued support. Please keep us in mind for all of your insurance and financial service's needs."
Raquel Molina
September 25, 2024
5
out of
5
rating by Raquel Molina
"Abbi Murray and Aaron Frazier Helped me so much and love their customer services they are the best."
We responded:
"Raquel, Thank you for your kind words and 5 Star review, I will share your feedback with Abbi and Aaron. Please keep us in mind for all your future insurance and financial service's needs. "
Jodi Arroyos
August 29, 2024
5
out of
5
rating by Jodi Arroyos
"Abbi is excellent, in customer service and communication. She's helpful, thorough and timely with a positive attitude!"
We responded:
"Hey Jodi, thank you for your kind words and your 5 Star review. I am glad Abbi was able to take care or your needs while offering you excellent customer service!! I will share this with Abbi and the team.. Please keep us in mind for all of your Insurance and Financial Services needs.. "
Ganda Wesley
August 26, 2024
5
out of
5
rating by Ganda Wesley
"I was serviced by one of the most helpful and patient and professional young lady on the planet! Monica walked me thru the process of registering my vehicle with State Farm Insurance and I couldn't be happier with her assistance. Thank you Monica !!"
We responded:
"Ganda, thank you for your kind words and your 5 Star review, I will shar with the team. I'm glad you were able to get your car insurance quick and easy..Please keep us in mind for all your insurance and financial service's needs!!"
King slayer Slayer
August 17, 2024
5
out of
5
rating by King slayer Slayer
"Had a great experience with the customer service phenomenal job on their part on helping me find a cheaper quote than my previous insurance carrier"
We responded:
"King Slayer Slayer, thank you for your 5 Star review and your kind words, I will share with the team. Please keep us in mind for all of your Insurance and Financial Service's needs!!!"
Adella Logan
August 14, 2024
5
out of
5
rating by Adella Logan
"Monica was a tremendous help today!"
We responded:
"Della, thank you for your 5 Star review!!! I will share with Monica and the team. Please keep us in mind for all your insurance and financial service's needs!!"
Roshawn pratt
June 20, 2024
5
out of
5
rating by Roshawn pratt
"ARRON Frazier is an excellent agent for State Farm it's always a pleasure talking with him He explains everything very well to you I would highly recommend him to be your agent"
We responded:
"Roshawn, thank you for the 5-star review and the kind words about Aaron. I am glad he was able to answer your questions, I will share this with him. Please keep us in mind for all of your Insurance and Financial Service's needs. "
Camila Baltodano
June 20, 2024
5
out of
5
rating by Camila Baltodano
"Excellent service, they are really nice and kind - always willing to help in everything you need , they are very efficient and fast, Monica was really awesome helping me get the insurance to my new card , the whole team is great, thank you all!"
We responded:
"Camila, Thank you for your kind words and your 5-star review. I am glad Monica was able to take care of you fast and efficiently, i will share this with her. Please keep us in mind for all of your Insurance and Financial Service's needs. "
Brandt Ng
May 17, 2024
5
out of
5
rating by Brandt Ng
"Heather and Mark are great! Highly recommend working with this insurance office!"
Jeannette Patania
May 1, 2024
5
out of
5
rating by Jeannette Patania
"Best insurance agents quick fast and best rates available possible. Stellar customer service provided throughout! :)"
We responded:
"Jeannette, Thank you for your kind words and 5 start review!! Thank you for being a valued client. Please keep us in mind for all of your insurance and financial services needs."
Annette Keel
April 30, 2024
5
out of
5
rating by Annette Keel
"They covered me for my car and my Medical when the other person was at fault! I had collision insurance with a $500 deductible. Thank you so much for taking care of me!"
We responded:
"Annette, I am glad you had a good experience regarding your claim. Thank you for your kind words and your 5-star review. Please keep us in mind for all of your insurance and financial service's needs. "
Dawn R
March 26, 2024
5
out of
5
rating by Dawn R
"Fast response Good people"
We responded:
"Dawn, thank you for your 5 Star review, we really appreciate it. Please keep us in mind for all of your Insurance and Financial services needs!!"
Jessica Dorn
March 9, 2024
5
out of
5
rating by Jessica Dorn
"Abbi with Mark Murray’s State Farm Oakley Was AMAZING. I appreciate her kindness and knowledge and State Farm had THE best rates after I had shopped around So glad to have found what I was looking for with Oakley State Farm!"
We responded:
"Jessica, thank you for your 5 star review and your kind words. I will share your review with Abbi and the team!! Please keep us in mind for all of your Insurance and Financial Services needs!!"
Cody
February 22, 2024
5
out of
5
rating by Cody
"I had the best experience at this location, they care about what you want and will take care of you. Ask for Abbi Murray, she has great customer service and will help with anything you need!"
Sherry Petersen
February 13, 2024
5
out of
5
rating by Sherry Petersen
"Purchased a final expense life insurance benefits from Aaron Frazier today for my mom. The process took 25 minutes over the phone. Arron was very professional and explained everything easy to understand. In my opinion he is the best employee at the Oakley office. He is very kind and very professional and knowledgeable about the products that he is selling. I highly recommend him to my friends and family. Thanks Sherry Petersen"
We responded:
"Sherry, Thank you for your great review!! I am glad Aaron was able to take care of your life insurance need for your mom and made it a good experience. I will share your kind words with Aaron and the rest of the team. Please keep us in mind for all of your insurance and financial service's needs."
Candace Hill
February 8, 2024
5
out of
5
rating by Candace Hill
"Agent was confident about the information he presented and gave me information I never thought I needed. It was quick and precise! Most insurance agents make you feel obligated and he did not, it felt easy and like I had a choice. Would and did recommend to others."
We responded:
"Candace, Thank you for your 5 star review!!! I am glad we were able to take care of your needs quickly, precise and also glad that your experience was a good one. I will share your kind words with the team. Please keep us in mind for all of your insurance and financial service's needs!!!"
Carlos Zamudio Coaguila
January 29, 2024
5
out of
5
rating by Carlos Zamudio Coaguila
"Mi experiencia en State Farm/Oakley tiene un sentido de mucho agradecimiento por la forma tan profesional q soy atendido cada vez q me hago presente en las oficinas de Oakley, ya sea para asesoramiento, pagos de aseguranza, accidente y otros; en especial por las empleadas Paula Rodríguez y Mónica Romo. GRACIAS."
We responded:
"Carlos, gracias por tus amables palabras y tu reseña de 5 estrellas. Compartiré esto con el equipo. Ténganos en cuenta para todas sus necesidades de seguros y servicios financieros."
Darrell Cain
January 22, 2024
5
out of
5
rating by Darrell Cain
"I was very pleased with the superior customer service provided by Monica Romo. Recently purchased a new car, had a lot of questions regarding the best protection plan for our two existing vehicles as well. Monica was able to answer all my coverage questions with same day emails or phone calls. Looking forward to working with Monica again."
We responded:
"Hey Darrell, Thank you very much for your 5 Star Review!! I am happy that we were able to take care of your new car and answer all your questions. I will share your kind words with Monica and the team. Please keep us in mind for all your insurance and financial service's needs. "
Amanda Trapp
December 11, 2023
5
out of
5
rating by Amanda Trapp
"I absolutely love this company they are always so helpful and professional. No matter how many questions or concerns I have they are always there for me. Heather Padilla customer service is incredible."
We responded:
"Amanda, Thank you so much for your feedback. We really do appreciate you and want to always make sure you are taken care of!!!"
Angelica Hernandez
October 19, 2023
5
out of
5
rating by Angelica Hernandez
"Excellent service. Heather sent me the documents I needed promptly."
Valerie Rodriguez
October 11, 2023
5
out of
5
rating by Valerie Rodriguez
"Excellent customer service very nice provided fast response to my requests 10/10 Heather was very sweet and respectful"
We responded:
"Valerie, thank you for your kind words!! I am glad Heather was able to take care of your request quickly!! I will share this with her. Please keep us in mind for all your insurance and financial services needs…"
Antoine Owens
May 26, 2023
5
out of
5
rating by Antoine Owens
"Tania was professional, personable ,and knowledgeable. Very good job!!"
Allison Carver
May 25, 2023
5
out of
5
rating by Allison Carver
"Alex was very kind. I came in to take the vehicle I sold off my policy and he gladly took care of it. Great customer service skills and great at building customer relationships."
We responded:
"Allison, thank you for your kind words and 5 Star review. I am glad Alex was able to take care of your Auto policy cancellation to your satisfaction. We are here for all your insurance and Financial Service's needs. "
Ken Carver
May 25, 2023
5
out of
5
rating by Ken Carver
"Alex was amazing. Greeted me with a smile and was very patient through the entire process."
We responded:
"Ken, thank you for your 5-star review of Alex. I will let him know of your kind words. I am happy that Alex was able to take care of your insurance needs. We are here for all your insurance and financial service needs."
Eduardo Valera
May 25, 2023
5
out of
5
rating by Eduardo Valera
"I added a new policy and was helped by Tania, she was super helpful in handling my new policy, great communication with the whole process. Helped me find the best possible deal to fit my needs in what I wanted for an insurance policy. Recommend her for anyone looking to switch over or Join State Farm. Handled it wonderfully. Thanks again"
We responded:
"Eduardo, thank you for your 5 Star review, I will gladly share your comments with Tania. I am glad we were able to take care of your new insurance policy and taking care of your needs. we are here for all your insurance and financial service needs."