State Farm® Insurance Agent Mark Murray

"Angel was very helpfully and quick to respond to our questions regarding adding an additional vehicle to our existing policies"

"Angel and Hannah are first class. Both deserve raises! I’d put cash in their tip jar if they had one."

"Hannah was amazing to work with! She was friendly, responsive, and took the time to explain all of my insurance options. She made the process easy and stress-free, and I really appreciated her help. Highly recommend!"

"Hannah was super helpful and answered all my questions"

"We needed car and home insurance, we chose State
Farm Insurance. Mark Murray is our agent. We
wanted to support our local business community
and State Farm Insurance was just down the street
from our home in Oakley, California. But being a
local business is only one of the reasons we have had
our insurance with State Farm for so many years.
When the time comes and you have to contact your
insurance agent for a situation that has occurred, it's
now that you need help and assurance during this
stressful time. You need to know you have the
support from your agent and that your insurance
issue will be dealt with quickly and professionally.
We have been able to depend on Mark Murray.
Mark also has the advantage of having an amazing
front office. Every assistant or associate I have had
contact with have always been informed and helpful.
But I do have to give a special thank you to Angelica.
Recently I was speaking to Angelica with a situation
we were having with our home owners insurance.
She was aware of the problem and advised me on
how to resolve it. Angelica was very patient and
took the time to clearly explain what needed to be
done. Angelica also stayed in contact with me,
which was so reassuring that my problem mattered
and she was there to help and offer any assistance
I needed. Thank you Angelica. Thank you State Farm.
Problem solved."

"We had a lovely experience today with Angel at our local State Farm office! She has excellent communication and customer service skills!
She is very efficient and patient!"

"Hannah sign Mark Murray’s office is great! She helped me through my issues and even got back to me like she said she would. We have been insured with Mark for years and highly recommend him and his office."

"Aaron Frazer was thorough and profession4 while being courteous and an absolute pleasure to work with. Thank you"

"The staff at the Mark Murray State Farm Insurance Agency, Oakley, CA are excellent to work with. They are professional, and willing to help you with any questions or concerns you may have. My experience with this agency has been with Hannah Visconti, she is top notch and on top of her game when it comes to insurance for auto and home. My sister passed away and as successor Trustee of her Trust, I was under a very short deadline to deal with my sister's auto and home insurance policy. Hannah was very knowledgeable, diligent and understanding, in dealing with this complex issue. She made the process smooth and effortless, placing me as additional insured on my sister's auto insurance and noting the Trust as insured on both the auto and home insurance. I had a gnawing question concerning coverage on a rental car, and she didn't give up until she found the wording on the auto insurance policy that states that you are covered by your State Farm Auto Insurance on rental cars. Hannah is a real gem and asset to the Mark Murray State Farm Insurance Agency in Oakley, CA."

"Mark Murray's State Farm Office has taken care of my needs and a couple of my friend's needs for a few years now. Recently I needed to add a vehicle to my policy. I called in and spoke to Angel. She handled everything I needed seamlessly and professionally. To Tammy, Angel and all of the Mark Murray staff keep up the excellent work that you do and thanks again for a job well done."

"I really appreciate Hannah’s ….I can’t thank my insurance agent ( Hannah) enough for the incredible support she gave me during a very stressful situation. From the moment I reached out, her professionalism, patience, and positive attitude made a huge difference. She took the time to fully understand my issue, walked me through my options, and came up with a smart strategy that ultimately solved the problem.

What really stood out was how committed she was—not just doing her job, but going above and beyond to make sure everything worked out in my favor. Her communication was clear, timely, and reassuring the entire way through."

"Angel helped me with coverage questions pre-purchase for my camping trailer and then followed through with obtaining a policy for my new to me camper. Her assistance and communicstion is appreciated."

"Hannah was great with helping me get auto insurance! She was so helpful and explained all of the coverage and different options for coverage as well. Her customer service was excellent."

"I have been with State Farm in the Oakley area for the past five years, and during that time, I’ve had the pleasure of being helped by Angelica on numerous occasions. She has consistently assisted me with policy-related matters, always providing clear, professional, and reliable support.
When she was transferred to the Brentwood branch, I made it a point to go there so I could continue being helped by her. When she returned to the Oakley office, I made sure to come back as well. That speaks to the level of trust and confidence I have in her service.
Angelica is always willing to help, attentive to detail, and truly goes above and beyond for her clients. I sincerely appreciate her dedication and outstanding customer service."

"Thank you for all your help Aaron! You have always provided exceptional service. We look forward to doing more business together!"

"Angelica Hernandez is the person that took care of clarifying some questions I have about our insurance with State Farm.
Like Al ways, received with a big smile 😃 meaning Welcome, come in! Everyone is very respectful and professional, make feel you are part of a family.
Thank you , Angelica for the great service! (She is an A+++++.👏🏼)
Clara Curcini"

"We have had Statefarm for over 15 years and Mark and his team have always provided our family with exemplary service.
Hannah is always so patient and helpful anytime we call and we recently met with Aaron who was very knowledgeable and accommodating. He was able to guide and provide us with the service that best fits the needs of our family.
Thank you to Mark for always being there and for taking care of our family! We couldn’t ask for a better team!"

"Hannah is great, very helpful and with short notice policy changes."

"Aaron was such a great help in helping me and educating me on life insurance , very Satisfied With the plan that I chose I would highly recommend:)"

"Amazing service, very kind, and easy to help me with my questions, Aaron was extremely helpful and explained everything in detail, a great experience!"

"I called today and I worked with Hannah. She took really good care of me, got back to me right away and worked everything out. I’ve been with Mark and his amazing coworkers there for years and I absolutely love them all, they are all super nice and always so sweet and take care of me. Thank you all for always helping me and my family out, we truly appreciate everything you do. Also thank you for the birthday and holiday cards, we always feel so blessed to get them every year 💛💛💛💛💛💛"

"Outstanding service ! Very informative and handled business in a very timely manner .
I would recommend her services to everyone but I might not because I am greedy ."

"Angelica was very helpful in making recommendations pertinent to my situation and explaining options available to me and then making necessary changes my policy. It was a very smooth and quick process that was greatly appreciated."

"I've been with State Farm for over two decades and have always received excellent service. Today was yet another example of the responsiveness and professionalism that this office provides so it prompted me to leave a review. In this case, I worked with Hannah V on a claim submittal, and she promptly took care of my request. Dealing with claims isn't the most pleasant thing in the world, so it's I'm grateful that Hannah made it easy for me. Thank you!"

"Hannah Visconti was very professional and knowledgeable, the process was quick and easy to set up my car insurance"