State Farm® Insurance Agent Mark Murray

"Hannah, Paula and Christy in Mark Murray's office are all kind, considerate and committed to customer service. I recently needed some papers that only they could provide and it made all the difference to me that they made it a priority to get them to me. I've also had to handle my elderly mothers car insurance cancellation due to her not being able to drive any longer and they made the experience much easier for me. They are all wonderful and I would fully recommend this agency."

"The customer service is great, Angelica was very helpful. I needed to update some information on my policy and she helped me right away. She answered all my questions and made everything so easy. 10/10 would recommend."

"A 300 billion dollar a year company . Im a customer for 27 years and can't log in online , can't make a payment online even through there text application . Spoke live to and agent at state farm corporate , she couldn't take a payment so she connected me to another agent who couldn't take my payment , My autopay drops out every month and doesn't work . A horrendous organization from start to finish . I'm having linguini for lunch today so i'll be fine ."

"Hayley was very professional, responsive and helpful."

"I've had multiple problems over the few years I was insured with Mark, the office staff really sucks. I got an email reply about a quote saying I needed to call in. Ok cool. I do that, but the girl I need to speak to is on the phone so the person I’m speaking with says they’ll pass along the message and have her call me back. It’s 28 hours later and I still have no call back. Anyway, fast forward to today - I was able to bundle my car insurance with my husband’s car with a different company for WAY less than the price I am paying w State Farm for just one car and one driver! I call this morning to cancel the policy, leave a voicemail. I called multiple times throughout the day, no one answers. I called multiple at 5:05 (because I need to cancel, new policy is going into effect tomorrow!) and despite their office hours being until 5:30pm, the auto message tells me they are closed. Jokes on them, I was two doors down so I marched right in to an OPEN, NOT BUSY, totally dead office. My was it overly decorated for Easter. So this is how you prioritize your time? The girl with 8 purple pimple patches on (so unprofessional - I cannot) seemed annoyed with me. I told her I want to cancel my policy because I have found a new company effective tomorrow. Does she even bother to try to keep me or find out why? NOPE. WOW! After a few seconds of typing she doesn't even look up and says "ok you're good." I regret not letting her know how I felt before I left. But here we are. Shop around, their prices are insane and this office is NOT worth the headache. The customer service here is non-existent."

"Great customer service and fast response. Hannah is the best"

"Hannah had exceptional customer service the process was smooth and easy, I’m very happy with Mark Murray’s office. She’s the best"

"Worked with Hannah a couple times this month. She was very helpful and knowledgeable. If there was something she didn’t know, she found out and called me back promptly! I appreciate her so much for having such a kind demeanor. You can feel her smile through the phone!!! Makes you feel good."

"I had received a refund check that was one year old (due to the fact we moved back home to Texas and left no forwarding address) my bank would not cash. I contacted Hannah at the Murray agency in California. She was very efficient in processing a NEW check to us. It was a pleasure working with a person with great customer service skills. Thank you !"

"I called today and spoke with, Hayley. She helped me review my Auto and Homeowners Insurance policies. She was very nice and really helpful. This is exactly what I expect from State Farm. I’m glad to be a customer!"

"Shoutout to Aaron for always providing exceptional customer service!! He has been my go-to person for my life insurance needs. If you need someone knowledgeable and trustworthy he is the one! This office in general has always been welcoming, friendly, and amazing!"

"I'm always please to interact with Aaron for State Farm Insurance. He is always very professional, kind and absolutely helpful. It's always a pleasant phone"

"It was a pleasure working with Hayley today. She provided great service."

"I had an exceptional experience with Aaron from State Farm. He was not only pleasant and accommodating but also demonstrated extensive knowledge of insurance options. Aaron worked diligently to secure the best possible rate for me, and his professionalism truly set him apart. I highly recommend his services to anyone in need of insurance assistance."

"I trust that State Farm Mark Murray’s office has my best interest in mind. They really support all my insurance needs with smiles and kindness. Aaron really spent time and care with me to understand completely the insurance support my family needs for now and the future to come. I’m very thankful."

"Paula I believe her name was…. Great GREAT EXPERIENCE!!! My name is Devonn Pet … MARK!! Give her a raise asap brother !!!! 10/10 she helped me like no other agent has ever…. 5 stars!!!!"

"I had such a great experience with State Farm as a first time customer. Paula was amazing, her communication was great and she made the process so quick and easy. Thank you!"

"Thank you, State Farm. I really appreciate your service! I had a great experience and I will recommend friends to this company. Paula was very customer satisfying! She should handle all your new customers! Thanks again!"

"Abbi is superb! She assisted me in a quick and timely fashion with a last-minute change to my policy. She went above and beyond in providing such great service. She went out of her way by communicating via text, phone & email. She’s kind and extremely professional. She’s eased all my worries within a few minutes."

"Abbi Murray and Aaron Frazier Helped me so much and love their customer services they are the best."

"Abbi is excellent, in customer service and communication. She's helpful, thorough and timely with a positive attitude!"

"I was serviced by one of the most helpful and patient and professional young lady on the planet! Monica walked me thru the process of registering my vehicle with State Farm Insurance and I couldn't be happier with her assistance. Thank you Monica !!"

"Had a great experience with the customer service phenomenal job on their part on helping me find a cheaper quote than my previous insurance carrier"

"Monica was a tremendous help today!"

"ARRON Frazier is an excellent agent for State Farm it's always a pleasure talking with him He explains everything very well to you I would highly recommend him to be your agent"