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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Giovanny Gutierrez

February 5, 2026

5  out of  5
rating by Giovanny Gutierrez
"I really appreciate Hannah’s quick response to my emails and all the patience she’s had with me. Always a good and fun time with her when I go into the office to attend my issues. Glad she’s part of the team !"
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Robert Angelito

January 18, 2026

5  out of  5
rating by Robert Angelito
"Angelica was very helpful in making recommendations pertinent to my situation and explaining options available to me and then making necessary changes my policy. It was a very smooth and quick process that was greatly appreciated."
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Lily

January 14, 2026

5  out of  5
rating by Lily
"I've been with State Farm for over two decades and have always received excellent service. Today was yet another example of the responsiveness and professionalism that this office provides so it prompted me to leave a review. In this case, I worked with Hannah V on a claim submittal, and she promptly took care of my request. Dealing with claims isn't the most pleasant thing in the world, so it's I'm grateful that Hannah made it easy for me. Thank you!"
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John Munoz

January 12, 2026

5  out of  5
rating by John Munoz
"Hannah Visconti was very professional and knowledgeable, the process was quick and easy to set up my car insurance"
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niejalv

January 9, 2026

5  out of  5
rating by niejalv
"Went in to pay my car insurance and had a few questions about life insurance. I spoke with Aaron Frazier and was educated on life insurance and its benefits. It was real informative and understandable so much so I started a policy and now I’m starting generational wealth building. Thanks to Aaron Frazier for the great customer service and the team over there in Oakley."
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Donn Jay

December 13, 2025

5  out of  5
rating by Donn Jay
"So my name is Donnjay and I’ve never been one to take time out of my day. To fill out a survey questionnaires for a company,….let alone an individual/employee. Especially when I don’t know the company or individual personally. However when it comes down to shopping around for car insurance. I really don’t have the patience to sit and listen to someone trying to explain every single detail. In regards to what I need and want. Plus I feel like car insurance companies are always trying to swindle or somewhat manipulate the customer into shit they don’t actually need. Let alone keep me on the phone for hours as if my time is not valuable. With all that being said A very good friend of mine recommended that I speak to a young lady name Hannah Visconti. Whom is an agent from STATE FARM Insurance Company. Seeing that I just purchased two vehicles 1 used and 1 new,….I was looking for the best and cheapest or affordable car insurance for both my vehicles. And I gotta admit, as well as say that Hannah really took care of me without beating around the bush and getting straight to the point as well as finding me every discount she could find. Not only that but this agent really knows her stuff,…..meaning, after getting frustrated with different car insurance companies and agents. She honestly made me feel like (State Farm) family by taking her time with me and making me feel comfortable within the conversation to move forward. She did not over talk me and actually listened to my every need as well as want,… in regards to the type of insurance plan that I was looking for and would work for me. Hannah also kept my plan within the budget that worked best for me. So I felt that it was only right for me to take time out of my day to sit down and complete or shall I say right a survey to let any and everyone know that if you’re looking for any type of car insurance or Life Insurance to try your best to get in contact with Hannah Visconti From (State Farm) insurance. Oakley California location to be exact. Enclosing, and in my personal opinion, this particular agent needs to be recognized for her hard work. And (State Farm) should feel very lucky/honored to have someone like Agent Hannah Visconti working for them. I’d give her 10 ⭐️’s if I could and will be recommending her to all my family and friends."
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Juana Lopez

December 11, 2025

5  out of  5
rating by Juana Lopez
"Great customer service at the time everyone is real nice and professional."
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Gerald Bewley

December 8, 2025

5  out of  5
rating by Gerald Bewley
"Aaron Frazier was great. He helped me with my life insurance. I would recommend talking to you at any time."
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Leah Robles

December 4, 2025

5  out of  5
rating by Leah Robles
"Marks Team member Hannah is very professional, knowledgeable, and efficient. Her friendly Customer Service and phone etiquette are top notch. Hannah followed through with a phone call and an email.She got the corrections processed to our unique policy changes as she promised. Highly recommended! Having been a former SF Staff member. I recognize Talent when I see it! Thank you Hannah.Mark made an excellent choice having you on his Team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dennette unknown

November 21, 2025

5  out of  5
rating by Dennette unknown
"Aaron was extremely helpful. He answered all my questions!! He deserves a 10 star review!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gina Jensen

November 13, 2025

5  out of  5
rating by Gina Jensen
"Hannah was wonderful in answering all my questions and ensuring our new car insurance was properly in place! Thank you Hannah!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Branin Cook

November 10, 2025

5  out of  5
rating by Branin Cook
"Always good talking to Hannah, everybody is always nice, polite and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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nino pom

November 10, 2025

5  out of  5
rating by nino pom
"I really enjoy if I need any thing to be explained to me and a super sweet and kind person. Hannah from State Farm is amazing. She always does me right. I appreciate her looking out for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Loretta Weaver

November 10, 2025

5  out of  5
rating by Loretta Weaver
"Aaron Frazier was phenomenal. He was very thorough in explaining the differences between a term and a whole life policy and their benefits. He was patient and answered all of my questions. He is a great agent, he helped me to both policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laurie Cooper

November 4, 2025

5  out of  5
rating by Laurie Cooper
"Called to confirm addition of new driver to policy. Hannah was extremely helpful and was able to help quickly. Great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zack Z

November 3, 2025

5  out of  5
rating by Zack Z
"Hannah helped us get my car insured with no problems"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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carolina Lujano

November 3, 2025

2  out of  5
rating by carolina Lujano
"I’ve been with State Farm for a long time. Originally with an agent out of Pittsburg who retired. I he I was there I felt like I could come in and talk about my policies and get results. Now I get someone who’s working from home and distracted when I call. I don’t want to change to another insurance company because of the hassle of starting over but I think I will now. I called recently and said I had some questions about my policy, and the person responded with “okay, about what?” I others the worst tone of voice. That’s not how you respond. Sorry but they need to learn how to talk to people. Definitely switching. So unprofessional."
We responded:
"We appreciate you taking time to leave a review. We’re disappointed to hear that your experience with our insurance services was not up to par. If you’re willing, we’d love to discuss how we can make things right. Please contact us so we can address your concerns."
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Lady blo Blo

September 26, 2025

5  out of  5
rating by Lady blo Blo
". If you’re looking for a top-notch agent who truly cares about his clients, I highly recommend JP at Mark Murray’s office. He takes the time to make sure you fully understand your policy, ensures you’re getting every discount available, and provides outstanding service without ever being pushy. The entire team genuinely cares about their clients, and it shows in every interaction. Five stars without question—if I could give them ten, I would!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jo Blo

September 26, 2025

5  out of  5
rating by Jo Blo
"I finally found an agency who went above and beyond to make sure we had the right policies set up. JP from Mark Murray’s office at State Farm in Oakley is simply the best if you are looking for an agent who cares and will make sure you are getting the best deal . I highly Mark Murray’s office and his entire staff is so friendly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave BigBossMan C

September 26, 2025

5  out of  5
rating by Dave BigBossMan C
"I had been searching for the right Insurance agency for my cars and life insurance policy to ensure my family would be protected should anything happen to me. JP went above and beyond—meeting with me multiple times to thoroughly understand my needs and ultimately securing exactly what I was looking for. He was incredibly patient, kind, and professional throughout the process. In addition, every time I call, the staff at Mark Murray’s Oakley office is always warm, helpful, and accommodating. I highly recommend this Mark Murray’s Staye Farm agency , for anyone seeking exceptional service and a staff that really will go the extra mile for you. I highly recommend this agency."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hunny Rose

September 22, 2025

5  out of  5
rating by Hunny Rose
"Worked with Aaron. GREAT GUY, FULL OF KNOWLEDGE...THANKS FOR A GREAT EXPERIENCE"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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bose odufalu

September 19, 2025

5  out of  5
rating by bose odufalu
"Hannah is always amazing she helped me file a claim with another insurance carrier and every time I come into the office she is always there with a smile."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Taiesha Taprea

September 18, 2025

5  out of  5
rating by Taiesha Taprea
"I had an exceptional experience with Aaron from State Farm. He was not only pleasant and accommodating but also demonstrated extensive knowledge of insurance options. Aaron worked diligently to secure the best possible rate for me, and his professionalism truly set him apart. I highly recommend his services to anyone in need of insurance assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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dede stanley

September 12, 2025

5  out of  5
rating by dede stanley
"Thank you to the state farm employee Aaron F. who assisted me in getting life insurance. Aaron was very helpful and knowledgeable,made it very easy with the application. Above and beyond customer service. Thank you for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Quiana Cosby

September 12, 2025

5  out of  5
rating by Quiana Cosby
"Aaron was great!! Very helpful, he explained everything in detail so I knew exactly what to look forward to!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."